Our Client
Our client is a global health care company that focuses extensively on products and services for the early detection, prevention, diagnosis and treatment of diseases. With a presence in over 100 countries, it is one of the world’s foremost biotech companies, with leading medicines for oncology, immunology, infectious diseases, ophthalmology and neuroscience.
The Business Challenge
With a large variety of businesses in affiliates around the globe, the company has hundreds of processes to ensure efficiency in its daily operations. It also needs to train its employees in these processes.
Our Solution
After analysing the issue, DelphianLogic determined that to achieve the overall business goal of the client–which was to enable more efficient and transparent TMF management system, as well as improve inspection readiness–it was not enough to train its employees on the eTMF system. An integrated approach was needed to:
Results
A 60% increase in document accountability and ownership.
Significant improvement in tracking of TMF documents.
Enhanced business confidence with improved inspection readiness.
